Privacy Policy
This policy explains what information MIGAMO.DIGITAL ("we", "us") collects when you use the Polymachine app for iPhone and iPad (including its Audio Unit plugin), our desktop audio plugins, and the website migamo.digital, and what we do with it. The short version: your music stays on your device, we don't sell your data, and the only data we collect is what we need to run the features you choose to use.
1. Polymachine (iPhone and iPad)
Your music and projects
Your projects, presets, samples and recordings are stored on your device. We do not upload them. They only leave your device if you export or share them yourself, or if you choose to send them to other players in a Multiplayer session (see below).
Anonymous usage statistics (you can turn them off)
Polymachine shares anonymous usage statistics to help us improve the app. If you are in the European Union, the European Economic Area, the United Kingdom or Switzerland, this stays off until you agree when asked. Everywhere else it is on by default. Wherever you are, you can turn it off at any time in Options ▸ Feedback ▸ Share Usage; when it is off, nothing is recorded. When it is on, we receive: which pages you open and for how long, which buttons you use, session length, app version, your device type and iOS version, and a random install identifier created by the app. It does not include your name, email, your music, the notes or chords you play, or your recordings. It is not linked to your identity and is not used for advertising or tracking across other apps and websites.
Feedback you send (IDEAS)
If you send us an idea or feedback through the in-app IDEAS form, we receive the text you type, the app version and device type.
Multiplayer (optional)
Multiplayer is the only part of Polymachine that needs an account. You sign in with Sign in with Apple; we receive the identifier Apple provides for our app (and your email only if you choose to share it with us through Apple). We store your handle, display name and avatar so other players can see who you are. While you are in a Session, the changes you make to the shared song (notes, patterns, settings, tempo) are relayed through our server to the other players in that Session, and any samples you choose to send are delivered to them. Audio from your device is not streamed. Messages you post in the global chat are visible to other players, and reports and blocks are kept so we can moderate the service. Multiplayer is intended for people aged 13 and over.
Purchases
In-app purchases (such as Polymachine PRO) are handled by Apple. We do not receive your payment details; Apple only tells the app what you own.
Microphone, camera and live streaming
Polymachine uses the microphone only when you record or monitor audio, and the camera only when you turn it on for a live stream. Recordings stay on your device. If you use LIVE streaming, the stream goes directly from your device to the service you choose (for example YouTube, Facebook, Instagram or Twitch) under that service's own privacy policy; your stream key is stored in your device's Keychain and is never sent to us.
The in-app browser
Websites you open in Polymachine's built-in browser are run by their owners, under their own privacy policies.
Advertising measurement
Polymachine does not use the advertising identifier (IDFA) and does not track you across other companies' apps and websites. To measure our own ads we may use Apple's SKAdNetwork, a privacy-preserving system in which Apple tells advertisers, in aggregate, how many installs an ad campaign produced, without identifying you.
2. Desktop plugins
When you activate a plugin licence, the plugin sends your licence key, the product name and a one-way hashed identifier of your computer to our licence server, so the licence can be tied to your machine. We do not receive the contents of your projects or audio. Purchases on our website are processed by Stripe; we do not see or store your full card number.
3. migamo.digital
- Newsletter: if you subscribe, we store your email address to send you updates. You can unsubscribe at any time.
- Purchases and licences: checkout is handled by Stripe, and licence records (your email, what you bought, your licence key) are stored with our database provider so we can deliver and restore your licences.
- Analytics and advertising pixels: our website may use the Meta Pixel, Google Ads and TikTok pixel to measure visits and purchases that come from our ads. These may set cookies or similar technologies in your browser. You can limit them through your browser settings and through each company's ad settings.
4. Who we share data with
We do not sell or rent your personal information. We share data only with service providers that run parts of our service for us, and only as needed: Apple (sign-in, purchases, ad measurement), Cloudflare (Multiplayer, feedback and usage servers), Stripe (payments), our database and hosting providers (licences and the website), and Meta, Google and TikTok (ad measurement on our website). We may also disclose information if the law requires it.
5. How long we keep data
We keep data only as long as we need it for the purpose it was collected: usage statistics in aggregate form, Multiplayer profiles until you ask us to delete them, licence and purchase records as long as you own the licence and as required for tax and accounting, and newsletter emails until you unsubscribe.
6. Your choices and rights
You can turn usage statistics off in the app at any time, stop using Multiplayer, and unsubscribe from emails. You can ask us to access, correct or delete the personal information we hold about you, including your Multiplayer profile (see How to delete your data), by emailing info@mikegao.com; we respond within 30 days. Depending on where you live (for example under the GDPR or the CCPA) you may have additional rights, and you can complain to your local data protection authority.
7. How to delete your data
You can delete your data yourself, or ask us to do it. Here is how for each product.
Polymachine app
- Your projects, samples and recordings: these live only on your device. Delete them inside the app, or delete the app (iPhone / iPad Settings ▸ General ▸ iPhone/iPad Storage ▸ Polymachine ▸ Delete App) to remove everything it stored on the device. Files you saved to the Files app or iCloud Drive stay there until you delete them.
- Usage statistics: turn them off in Options ▸ Feedback ▸ Share Usage; anything not yet sent is discarded. To have statistics already received deleted, email us (below).
- Multiplayer account: open MULTIPLAYER ▸ You ▸ Delete account and confirm. This deletes your profile (handle, display name, avatar), your chat messages and the Sessions you host from our server straight away. It can't be undone. You can also stop Polymachine using Sign in with Apple at any time in iPhone/iPad Settings ▸ [your name] ▸ Sign in with Apple.
- Feedback (IDEAS): email us and we'll delete what you sent.
Desktop plugins
- Email us your licence key to have its activation records removed. (Deleting them deactivates the licence on your machines.)
migamo.digital
- Newsletter: use the unsubscribe link in any email, or email us to have your address deleted.
- Purchase and licence records: email us. We delete what we can; some records must be kept for tax and accounting law.
- Pixels and cookies: clear your browser's cookies for migamo.digital, and use Meta's, Google's and TikTok's ad settings to remove activity they hold.
Ask us to delete it
Email info@mikegao.com with the subject "Data deletion request", saying which product and, if you can, your Multiplayer handle, your licence key or the email address you used. We confirm and complete the deletion within 30 days, and tell you if anything has to be kept by law. If you came from Facebook or Instagram (for example through one of our ads), the same address works for deleting any data connected to that.
8. Children
Our products are not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.
9. Changes to this policy
If we change this policy, we will post the new version on this page and update the date at the top. Significant changes will also be announced in the app or by email where appropriate.
10. Contact
MIGAMO.DIGITAL (Mike Gao) · info@mikegao.com · migamo.digital